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GTC

General Terms and Conditions

Subject of this agreement

These General Terms and Conditions regulate the legal relationship between you and Alpine Hotel Perren. The reservation or order confirmation, which is sent to you by email, fax or post, serves as the basis.

Cancellation

When you cancel a booking, we charge the following cancellation fees:

(IN WINTER)

  • Up to 3 days before date of arrival: free of charge
  • Less than 3 days before date of arrival: 100% of the agreed price
  • In the event of not showing up without cancellation: 100% of the agreed price

(IN SOMMER)

  • Up to 3 days before date of arrival: free of charge
  • Less than 3 days before date of arrival: 100% of the agreed price
  • In the event of not showing up without cancellation: 100% of the agreed price

Credit cards are checked by us electronically. If the credit card information is invalid, we will consider the booking as not guaranteed.

Options

Option dates are binding for both parties. Hotel Perren can automatically offer reserved rooms to others after the option period has expired, unless the customer has sent a written order confirmation. Alpine Hotel Perren must receive the confirmation on the last day of the option period.

Visitor's tax

A visitor's tax of CHF 3.00 will be charged additionally per person and night.

Liability/duty of care

The hotel room is to be used by the guest with the greatest possible care. The guest or the company must pay for any damage to property. The hotel accepts no liability for theft etc. or damage to material brought in by third parties.

Lost property

Lost property will only be forwarded on the guest's request. The guest shall bear the costs and the risk of postage.

Governing law and place of jurisdiction

All legal relationships between you and Hotel Perren are governed by Swiss law.